Website and enquiry terms

Fire Risk Management We don't carry out any fire risk work ourselves, and we aren't the specialist firm that ends up contacting you.

You can read this site, and print off a page for your own use, without needing our permission. Everything you see here, text, images, layout and code, belongs to Reigatefire or to those who've licensed it to us, so copying it for publication elsewhere, framing it inside another site, scraping it, or using it in any way we haven't agreed to isn't allowed.

Fire Risk Management What's written here is general information about fire risk management, not a survey or report on your particular building, and it shouldn't replace having someone inspect your property.

Sending an enquiry through this site doesn't cost you anything, and it doesn't create a contract between you and us. Your enquiry, with the details you gave, is passed to one specialist firm covering the area you told us about, so that they can contact you about it. They use it only to answer your enquiry and to arrange any visit or work you agree with them, and from that point they are responsible for how they handle it. We do not pass your details to anyone else for their own use. Whatever happens after that, an inspection, a quote, any work, is a matter between you and the specialist, under their own terms. The specialist may pay us when we pass the enquiry on. You pay us nothing, and you are free to get quotes from anyone else. You're welcome to seek quotes from other firms as well; nothing here ties you to the one we pass your enquiry to.

The firm that contacts you is the one responsible for their own inspection, advice, quotation and any work they carry out, including any guarantee attached to it. If something goes wrong with that work, raise it with them first, though we're glad to hear about it too.

We put effort into keeping this site accurate and online, but we can't promise either. Parts of it may be changed, taken down or added to without warning.

Our liability to you is limited as far as the law allows, except where it concerns death or personal injury caused by our negligence, fraud, or anything else the law won't let us exclude. If you are a consumer, nothing in these terms takes away the rights the law gives you, including your rights under the Consumer Rights Act 2015.

Any website this one links to is run independently of us, and a link doesn't amount to a recommendation on our part.

These terms can be updated as things move on, and whatever version is published here applies from that point. Updating them won't affect an enquiry you've already sent us.

These terms are governed by the law of the place where we're established, and disputes fall under its courts, though if you're a consumer you can also bring a claim in the courts where you live.

If you have a question about these terms, or about an enquiry you've sent, the contact page is where to raise it. If you complain to us about how we have handled your personal information, we acknowledge it within 30 days and reply as soon as we can.